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Water Damage Prevention

Simple maintenance can prevent big damage. Follow these tips to help keep your home and your belongings dry.



Locate the main water shut-off valve and make sure everyone in your household knows how to find it



Look for signs of corrosion or condensation by visually inspecting plumbing pipes and water supply lines to toilets, sinks, and appliances


Have the air conditioner unit serviced annually and regularly clear the condensate drain line


Pay attention to your utility bill - any increases in usage could indicate a leak


Only operate the washing machine or dishwasher when you are at home

Never leave running water unattended

Clean tree debris off of the roof and from the gutters


Check the roof for missing shingles, damaged or deteriorated flashing, or pooling water
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Planning to be away for a few days or more?


Turn off the water supply to your washing machine, toilets, faucets, and tubs


Ask a neighbor or property manager to check the property every week and have them remove their shoes so they'll easily detect wet flooring

If you experience a loss:


Shut off water supply valve.


Follow the trail of water to locate the source of the leak. The most common culprits are faucets, toilets, water heaters, and refrigerator ice maker lines.

Turn off the electricity in the affected areas.


Prevent further damage by drying what you can; use fans to circulate the air and lower the air conditioning.


Report your claim 24/7/365 online or by calling 888.486.4663. We will provide immediate help and send our water extraction crew right away.

Visit our Resource Center for more helpful tips.