Florida Family History

FAQs

Find answers to some of the most frequently asked questions about Florida Family Insurance.

General
What are the benefits of insuring my home with Florida Family?
How much homeowners insurance coverage do I need?
Who should I contact with questions or if I need to make changes to my policy?
Other than my agent, who can I contact at Florida Family if I have a question?
How can I get a copy of my policy or invoice?
If my mortgage company pays my premium, whose responsibility is it to contact my mortgage company regarding payment of my policy if the payment has not been received by Florida Family?
Do I need flood insurance?
Who do I call if I need to locate an agent?
If my property is vacant, do I need to tell my agent?
Are there certain breeds of dogs that Florida Family will not accept?
Claims
How do I report a claim?
What if I need immediate assistance due to a claim?
I have water in my house. What should I do?
What should I do if I have damage to my house?
What happens after I report a claim?
How do I contact my claims representative?
What should I do if my mortgage company is listed on my claims check?
What should I do if my repair cost is more than my estimate?
How do I recover depreciation on my personal property?
How do I recover overhead and profit fees?