claims expertise

Claims Expertise

Florida Family is an industry leader in claims management with an all-star team to help you every step of the way. Rest assured, you will get exceptional service that is:

•  Experienced
•  Fast
•  Secure


An insurance company is only as good as its claims service, and Florida Family is an industry leader. Whether you have a minor loss or a major catastrophe, our industry-bar-raising-we-know-we-are-the-best-and-we’ll-work-hard-to-prove-it claims team has the know-how to put your life back together! We are also certified by the National Flood Insurance Program to handle any losses on flood policies issued by us.


Our claims representatives are located throughout the state—positioned to reach you quickly, review your loss, and even pay your claim, sometimes within 24 hours. Now that’s fast!


Florida Family is one of very few Florida homeowners insurance companies to have earned a Secure rating from A.M. Best, recognizing Florida Family's management of potential weather-related catastrophes, local market knowledge, favorable capitalization, and conservative operating strategies. Florida Family Insurance also holds an A Prime rating from Demotech. Florida Family maintains an extensive reinsurance program that includes participation by a number of the world's strongest reinsurers. We cover you for hurricane losses at a level that exceeds industry standards.

Learn more about our financial strength.

Contact us to speak with a knowledgeable Florida Family Insurance representative about insurance coverage for your home.